Ironclad Environmental Solutions is America's Top Choice for specialty containment needs. We provide waste management services and specialty-containment solutions to a wide range of industrial sectors throughout the US. Ironclad Environmental Solutions has that small company feel, with all the resources a big company can supply. We offer generous benefits and extensive career growth and development programs, with plenty of opportunities to support our local communities and colleagues in need.

Job Summary:

The Rental Coordinator’s primary function is managing and processing the branch’s rental/sales agreements. Manage and facilitate rental process, handle inquiries, and ensure customer satisfaction with a safety-first mindset. This role requires excellent communication skills, attention to detail, ability to multitask and the ability to work collaboratively in a team environment. Must fully support the company vision and team culture.

Primary Responsibilities:

• Address customer invoice inquiries and discrepancies. Providing appropriate documentation and solutions in a timely manner and following up to ensure customer satisfaction. Providing information about rental services, pricing, and availability to existing and potential Customers.
• Prepare documentation for customer contracts. Process rental transactions for all outgoing and incoming equipment verifying that all information entered is correct and accurate.
• Ensure that all returned and/or off-rented equipment is properly documented in a timely manner.
• Collaborate with other departments to ensure seamless coordination of rental activities.
• Provide backup support to other team members in the office as necessary.
• Suggest ideas and ways to improve branch efficiency.
• Maintain accurate records of rental transactions, including customer information, rental agreements, and payments.
• Create and receive Purchase orders and invoices for Vendors to ensure proper payment.
• Verify and reconcile vendor statements, resolving discrepancies as needed.
• Other duties as assigned.
• Strong critical thinking skills and the ability to effectively problem-solve required.

Equipment Used:

• Computer, telephone, and electronic office equipment
• MS Office Suite with an emphasis on Excel
• Access the company s internal systems including, Wynne Systems, Intranet, and Teams

Experience/Education:

• High school diploma or equivalent experience
• 3 years of experience in the rental industry, customer service, or billing, preferred but not required
• 1-2 years of data entry experience
• Strong communication skills: verbal and written
• Detail-oriented with strong organizational and multitasking abilities
• MS Excel experience preferred

Employees must submit to a pre-employment drug screen and background check.

At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions; Apply Today!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Application Question(s):

• What is your salary expectation for this position?

Experience:

• Administrative: 2 years (Required)

Work Location: In person